Communication —
We communicate clearly
Good communication creates connection, fosters understanding, and makes collaboration effective. It brings clarity, strengthens trust, and helps us move forward together.
For us, effective communication means formulating thoughts precisely, listening attentively, and treating each other with respect. It’s not only about the content, but also about how we interact with one another.
When we include different perspectives and backgrounds, give feedback, and engage in conversations consciously, a shared understanding emerges. In this way, we create the foundation for good decisions and strong collaboration.
“For me, clear communication means sharing information transparently and not leaving out uncomfortable topics. Only in this way can trust and genuine collaboration at eye level emerge.”
Katharina Rappenecker
Assortment Manager
Communication
How we live it together:
We listen actively and empathetically and seek to understand the perspectives of others.
We communicate clearly and present complex topics in a structured and understandable way.
We support our ideas with reasoning and use examples tailored to the audience.
We adapt tone and language to the situation and audience so that messages have an impact.
We foster open dialogue by asking targeted questions and paying attention to nonverbal signals.
We persuade with sound arguments and refer to shared goals.
